Refund policy

Shipping Policy: Taylor Made Kreations LLC

Effective Date: April 29, 2026

Thank you for choosing Taylor Made Kreations LLC. We take pride in every custom piece we create. Please review our policies below regarding how we get your items to you and our guidelines for returns and refunds.

1. Returns & Refunds Policy

Custom & Personalized Items

Due to the permanent nature of embroidery and custom vinyl/print designs, all sales of custom or personalized items are final. We cannot accept returns or exchanges for these items unless there is a confirmed manufacturing defect or an error on our part.

Non-Customized Items

For blank or non-personalized apparel, you may request a return within 14 days of delivery.

• Condition: Items must be unworn, unwashed, and in their original packaging.
• Return Shipping: Customers are responsible for return shipping costs unless the item arrived damaged.

Damages and Issues

Please inspect your order upon reception. If the item is defective, damaged, or if you receive the wrong item, contact us immediately at TaylorMadeKreations2020@gmail.com.

• Claims: All claims for damaged goods must be made within 7 days of the delivery date. Please include your order number and photos of the damage.

2. Refund Process

If a refund is approved, it will be processed back to your original payment method within 5–7 business days. Please remember it can take some time for your bank or credit card company to process and post the refund.